App Portal
Mobile engagement platform powered by Snap! Mobile.
FanX FAQs
- What are promotions & what can I do with them?
- Live Stat Setup
- How To Cancel A Game & Send A Notification
- Sending Notifications
- FanX Rewards
- How To Link Schedules to FanX
- FanX Trivia
- Places Functions General How To
- How to Update Scores on the Dashboard and At The Game Level
- Game Time Trigger Notifications: How They Work and Best Practices
- Cloning Notifications
- Setting Head-to-Head Displays
- Team Cards & Banners Image Best Practices
- How to Use Messaging in Your Updated School App after June 10
- How to Log Into Your App After the June 10 Update
- Improved Rewards Inventory: Tracking & Management for Your Rewards Program
- Preparing Your FanX App for a New School Year
Snap Mobile App FAQs
- How do I get the latest version of the Snap Mobile App?
- Who can download and utilize the app?
- When will my fundraiser be available in the app?
- What is a School Code (S! Code) and how do I find it?
- How can group leaders customize the non-Raise features available in the app?
- Can I add a non-Snap team store to the app?
- What if I am unable to, or would prefer not to, download the app?
FanX Onboarding
Onboarding to the Snap Mobile App
FanX Support & Troubleshooting
- Notifications Not Sending or Being Received
- Geofenced Promotion Not Showing
- Live Stats Issues
- Live Audio is Not Working
- Email Deliverability Issues: Account Creation & Password Reset
- Check-In Issues
- Troubleshooting Sports Schedule Updates
- How do I reset my password?
- Schedules Published In Manage But Not Showing On FanX App
- Rewards Troubleshooting
- Adding a Game to your FanX App
Messaging within Snap Mobile App
FanX Portal Essentials
Apple Developer Account for FanX
- What is an Apple Developer Account?
- Enrolling in the Apple Developer Account Program
- Inviting Snap Mobile to Your Account
- Common DUNS# Issues & Troubleshooting
- Common Apple Developer Account Questions & Issues
- Apple Developer Account 101
- Update Apple Developer Account Agreement
- Expired Apple Developer Account